Helping you manage tricky conversations

Description

Many issues in the workplace could be resolved early with a constructive conversation. But difficult conversations are often avoided because they can arouse defensive emotions, and we feel fearful of the outcome. If not managed, things can fester and escalate. This workshop will help you understand what sits behind a difficult conversation and give you the skills and confidence to effectively approach the conversation.

Please note: This course is currently scheduled to be delivered face to face at ANMF Victorian Branch, 535 Elizabeth Street, Melbourne. Face to face delivery is subject to change dependent on the COVID-safe conditions and restrictions in place on the course delivery date.