ChangeAbility

Description

Course outline
What is change? (The nature of change)
Definition of change
What affect will this change have?
What’s in it for me? (Understanding change)

Organisational change motivators
Personal change motivators
A change model (understanding change and transition)

The three phases of change
Towards understanding transition
The emotional cycle of change
Skills and attributes you need in times of change

Communicating about change

Barriers to effectively communicating about change
Communicating assertively
Non-verbal communication
Steps of active listening
Learning objectives
At the end of this program, participants will:

Understand the nature of the change process
Have explored their personal views of change
Understand the stages we go through during times of change
Have developed skills and strategies to effectively work through the change process
Have developed a range of skills to communicate effectively in a changing environment