Confidentiality and privacy in practice

Self-directed online training

Event description

In mental health services, the consumer's right to privacy and the practitioner's promise to maintain confidentiality is the cornerstone of the therapeutic relationship. Confidentiality acknowledges respect for the consumer's dignity and privacy, and it promotes wellbeing. Relative and friends who provide care and support to a person with a mental illness often report that receiving inadequate information from service providers hinders their caring role. Practitioners need to be familiar with the laws, ethical guidelines and workplace policies regarding confidentiality and privacy. They need to develop good practices for sharing essential information with consumer's families or other carers.