Courageous Conversations

Description

Course outline
What is a courageous conversation?
When is a courageous conversation most important?
Components of a courageous conversation
What stops us from communicating effectively on difficult topics?
Barriers to communication
The skills of assertiveness
Managing your emotional response
Responding versus reacting
Understanding your power and authority
Using influencing skills for better outcomes
Planning for courageous conversations
The ORACAP model

Trainers

Fundamental Training & Development — Mental Health Victoria

Categories: Capability 14 - Embedding evidence-informed continuous improvement, Capability 13 - Enabling reflective and supportive ways of working
Disciplines: Allied Health, Lived Experience Workforce, Medical, Nursing, Other
Levels: Introductory
Lifespans: Adult

Monday 5 December 2022
09:30 to 13:00 Add to calendar

Tuesday 6 December 2022
09:30 to 13:00 Add to calendar

Online

Specific location and venue confirmed by provider upon registration.

$750

Mental Health Victoria Member Pricing Available

Provided by Mental Health Victoria

For further information contact

learning@mhvic.org.au

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